Skip to content

Cart

Your cart is empty

Join the Latens Observatory

Notes on science, philosophy, and new designs. No noise. Only signal.

Terms of service

TERMS OF SERVICE

Effective Date: 01/03/2026

1. Overview

Welcome to Latens.

These Terms of Service (“Terms”) govern your access to and use of our website, store, and related services (the “Services”).

Latens Ltd is a company registered in England and Wales with its registered office at:

Latens Ltd
Franklins House
Wesley Lane
Bicester OX26 6JU
United Kingdom

Company number: 17042684

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our Services.


2. Eligibility

You must be at least 18 years old, or the age of majority in your country of residence, to place an order.

By placing an order, you confirm that:

  • You are legally capable of entering into binding contracts.

  • All information you provide is accurate and complete.


3. Our Products

All Latens products are made to order.

We make every effort to display colours and product details accurately. However:

  • Colours may vary depending on your device and screen settings.

  • Slight variations in print placement or tone may occur due to the production process.

Such variations do not constitute defects.

We reserve the right to modify or discontinue products at any time.


4. Orders and Acceptance

When you place an order, you are making an offer to purchase.

A contract is formed only when you receive a confirmation email stating that your order has been accepted.

We reserve the right to decline or cancel orders where:

  • Payment cannot be authorised

  • There is a pricing or technical error

  • The order appears fraudulent or abusive

If we cancel an order after payment has been taken, a full refund will be issued.


5. Pricing and Payment

All prices are displayed in GBP, EUR, or USD, depending on your selected region.

The total amount payable is shown before payment. No hidden fees.

Free shipping is applied automatically at checkout.

We reserve the right to change pricing at any time. Changes will not affect confirmed orders.

You confirm that you are authorised to use the payment method provided.


6. Shipping and Risk

Estimated delivery times are provided for guidance only and are not guaranteed.

We are not responsible for delays caused by:

  • Carriers

  • Customs

  • Events outside our reasonable control

Risk of loss passes to you once the order has been delivered to the shipping address provided.

Delivery times and delivery regions are shown before payment and are governed by our Shipping Policy. Where free shipping is shown on the product page or at checkout, it applies automatically.

If free shipping is not applied automatically, please contact us at hello@latens.space before ordering.


7. Returns and Refunds

Returns are governed by our Refund Policy.

We accept returns of unworn items in resalable condition within 30 days of delivery.

For faulty, damaged, or incorrect items, we will offer a replacement or refund in accordance with our Refund Policy.

Nothing in this section affects your statutory rights.


8. Intellectual Property

All content on this website, including:

  • Text

  • Images

  • Graphics

  • Designs

  • Logos

  • Product artwork

is the property of Latens Ltd or its licensors and is protected by UK and international intellectual property laws.

You may not reproduce, distribute, modify, or exploit any content without prior written consent.

“Latens” and related marks are trademarks of Latens Ltd.


9. User Conduct

You agree not to:

  • Use the Services for unlawful purposes

  • Interfere with website security

  • Attempt to copy, scrape, or exploit website content

  • Transmit malicious code

We may suspend or terminate access if these Terms are breached.


10. Third-Party Services

Our store is hosted by Shopify.

Payments and certain services may be processed by third parties. We are not responsible for third-party systems outside our control.


11. Limitation of Liability

Nothing in these Terms excludes or limits liability for:

  • Death or personal injury caused by negligence

  • Fraud or fraudulent misrepresentation

  • Any liability that cannot be excluded under applicable law

Subject to the above, Latens Ltd shall not be liable for:

  • Indirect or consequential loss

  • Loss of profit, revenue, or data

  • Business interruption

Our total liability to you for any claim relating to a purchase shall not exceed the amount paid for the product in question.


12. Indemnity

You agree to indemnify Latens Ltd against claims arising from your misuse of the Services or breach of these Terms.


13. Severability

If any provision is held invalid, the remaining provisions remain in force.


14. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you are a consumer residing in the European Union, you may also have the right to bring proceedings in your country of residence under applicable consumer protection laws.


15. Changes to These Terms

We may update these Terms from time to time.

The latest version will always be available on this page.


16. Contact

Latens Ltd
Franklins House
Wesley Lane
Bicester OX26 6JU
United Kingdom

Company number: 17042684

Email: hello@latens.space